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Privacy Policy

Effective date 1 January 2024

This Privacy Policy describes the policies of Gappex s.r.o., Na Cimbále 104, Prague 4, Hlavní město Praha 143 00, Czech Republic, email: info@smartfp.cz, telephone: +420774899438, regarding the collection, use and disclosure of your information that we collect when you use our website (https://smartfp.cz) (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not access or use the Service.

We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The modified Policy will be effective 180 days from its posting on the Service, and your continued access or use of the Service after that date will be deemed acceptance of the modified Privacy Policy. We therefore recommend that you check this page periodically.

Information we collect:

We will collect and process the following personal data about you:

  • Name
  • E-mail
  • Phone

How we use your information:

We will use the information we collect about you for the following purposes:

  • Marketing/Promotion
  • Customer order management

If we wish to use your information for any other purpose, we will ask for your consent and we will only use your information on the basis of your consent and only for the purposes for which you have given your consent, unless otherwise required by law.

How we share your information:

We will not pass your personal data to any third party without your consent, except in the limited circumstances described below:

  • Analytics

We require that third parties to whom we transfer personal information use that information only for the purpose for which it was transferred and that they do not retain it for longer than is necessary to achieve that purpose.

We may also disclose your personal information to (1) comply with applicable law, regulation, court order or other legal process; (2) enforce your agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates the rights of a third party. If the Service or our company were merged with or acquired by another company, your information would be one of the assets that would be transferred to the new owner.

Storing your information:

We will retain your personal information for 90 days to 2 years after termination of your user account, or as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. We may retain some information for longer periods of time for purposes such as fulfilling legal obligations or protecting our legitimate interests, such as pursuing legal claims, preventing fraud, etc. Residual anonymous information and aggregated data that does not identify you in any way may be retained indefinitely.

Your rights:

Depending on the applicable law, you may have the right to access, rectify, erase or obtain a copy of your personal data, the right to restrict or object to the active processing of your data, the right to ask us to transfer your personal data to another entity, the right to withdraw the consent you have given us to process your data, and other rights provided by applicable law. To exercise these rights, you can contact us at info@smartfp.cz. We will respond to your request in accordance with applicable law.

You may also opt-out of direct marketing communications or profiling that we conduct for marketing purposes by emailing us at info@smartfp.cz.

Please note that if you do not allow us to collect or process the personal data requested, or if you withdraw your consent to processing for necessary purposes, you may not be able to access certain services for which your data was requested.

Cookies and other technologies:

To learn more about how we use these technologies and what your options are in relation to these tracking technologies, please read our Cookie Policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, due to inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Data Protection Officer / Complaints:

If you have any questions or concerns about the processing of your information held by us, you can contact our Data Protection Officer at Gappex s.r.o., Na Cimbále 104, Prague 4, email: info@smartfp.cz. We will address your concerns in accordance with applicable law.

Microsoft Clarity

Our website uses Microsoft Clarity, a traffic analysis tool that helps us better understand user behaviour. Clarity tracks interactions on our site, such as clicks or mouse movements, allowing us to optimize the user experience. All data collected is anonymised and is used for analytical purposes only. For more information about protecting your personal data, please see Microsoft’s Privacy Policy.