Functions

Requirements management

Data Message Management and Overview

Message Statuses

Newly Received, Pending, Assigned, Resolved

Filtering and Searching

By person, status, date, or mailbox

Assignment of the solver

Every message carries a responsibility

Overview of the Process

You know right away what’s going on

Automation

Automation and workflow

Automatic Import from ISDS

Without manual inspection

Automatic Assignment

According to the rules and structure

Distribution Groups

Organization by Department

Processing Workflow

From Receipt to Resolution

Notification

Notifications, Deadlines, and Monitoring

All communication takes place directly at the request.
Everything is traceable and clear in one place.

Monitoring Deadlines

Nothing will be lost

Automatic Notifications

Email + System

Technical Monitoring

Passwords, credits, errors

Emergency

Delay Notice

Communication

Sending and Communication

Creating Data Messages

Form + Attachments

Shipping Statuses

In Progress / Sent / Error

Approval of Reports

Pre-shipment inspection

Contacts Directory

Quickly Fill in Recipients