SmartFP: what it is and what it does
SmartFP is a modular platform for the digitalization and management of business processes. It helps organizations convert repetitive activities from emails, spreadsheets and papers into a managed workflow: each step has an owner, deadlines, notifications and a traceable history. The result is visibility, traceability and less manual work.
The main objective of SmartFP: To make processes work just as well when there is a workload, more people, more branches or when responsibilities change.
What SmartFP typically does
- process workflow (steps, states, roles, notifications)
- custom forms and data collection (no transcription)
- document templates and uniform versions of outputs
- approval and management of responsibilities
- the audit trail: who did, when, what they did or confirmed
- integration via REST API (connection to other systems)
What problems are you solving
- processes running in emails and spreadsheets (without overview)
- manual transcription of data and errors
- unclear roles and responsibilities (“who should have done it?”)
- documents in different versions and multiple locations
- poor traceability and verifiability
Typical signal: the process works as long as it is quiet. When the onslaught comes, it crumbles.
How SmartFP works (principle)
SmartFP builds processes like a controlled workflow: each step has a clear status, owner and rules. To this are added forms, document templates, notifications and outputs. This gives you visibility into what’s done, what’s waiting, who’s next and why.
1) Process (workflow)
- process steps and states
- roles and responsibilities
- notifications and deadlines
2) Data (forms)
- data collection without overwriting
- validation and uniform structure
- connection to other systems
3) Outputs (documents)
- document templates and uniform versions
- demonstrability (who confirmed what)
- audit trail and traceability
Where SmartFP is most often used
- HR processes (onboarding, offboarding, training, familiarisation)
- Economics and administration (approvals, records, documents)
- Operations and IT (requirements, service, helpdesk/service desk)
- custom internal processes according to customer needs