{"id":5105,"date":"2024-06-02T17:01:33","date_gmt":"2024-06-02T15:01:33","guid":{"rendered":"https:\/\/smartfp.cz\/service-system\/"},"modified":"2025-04-30T14:34:56","modified_gmt":"2025-04-30T12:34:56","slug":"service-system","status":"publish","type":"page","link":"https:\/\/smartfp.cz\/en\/solution\/operations-and-it\/service-system\/","title":{"rendered":"Service system"},"content":{"rendered":"\n
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Improve service quality<\/mark><\/strong><\/h2>\n\n\n
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The Service System module ensures efficient management of service requests and maintenance, leading to faster problem resolution and higher customer satisfaction.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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We are trusted bymarket leaders.<\/mark><\/strong><\/h2>\n\n\n\n

We are trusted by market leaders.<\/mark><\/strong><\/h2>\n<\/div>\n\n\n\n
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The Service System module is designed to manage and organize the service that an organization provides to its customers or internal teams. This module allows service requests to be recorded. Each request is logged, assigned to a responsible technician or team and tracked throughout its resolution. <\/p>\n\n\n\n

The module provides an overview of the current status of all requests, making it easier to prioritize and manage them. This ensures a quick response to issues that arise and minimizes the time a customer or internal user waits for their issue to be resolved. <\/p>\n\n\n\n

In addition to managing service requests, the module also supports the planning and execution of regular maintenance and inspections of equipment or systems. It allows you to set up regular maintenance cycles and generate reminders for service technicians, ensuring that no important maintenance is overlooked. The module also allows tracking of service and repair history, providing valuable data for analyzing equipment reliability and identifying recurring problems. Analytical tools provide reports on service team performance, ticket resolution rates and customer satisfaction. <\/p>\n\n\n\n

Overall, the Service System module increases the efficiency and transparency of service processes, leading to improved service quality and customer satisfaction.<\/p>\n<\/div>\n\n

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make your work easier<\/p>\n<\/div>\n<\/div>\n\n\n\n

Do you want to try the module? <\/strong><\/h2>\n\n\n\n
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Do you want to test how the module works in practice? We will be happy to prepare a fully functional demonstration of the module, which we will send you by email together with a personalized offer. <\/p>\n\n\n\n

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Send me a DEMO<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n
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broaden your horizons<\/p>\n<\/div>\n<\/div>\n\n\n\n

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See <\/mark>for more modules<\/mark><\/strong><\/h2>\n<\/div>\n\n\n\n
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SmartFP is a modular, low-code web platform that includes many business applications and interfaces that we can customize for you. <\/p>\n\n\n\n

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View all modules<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n
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\n Travel orders<\/a>\n <\/p>\n <\/header>

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Request, record and account for business travel. All according to the current Czech legislation and with automatic calculations. Even on your mobile….<\/p>\n <\/div><\/div><\/div><\/div><\/article>

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\n Invoice records<\/a>\n <\/p>\n <\/header>

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System for registration and approval of incoming invoices. We will tailor the approval process to your organization’s needs….<\/p>\n <\/div><\/div><\/div><\/div><\/article>

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\n Records of purchases and orders<\/a>\n <\/p>\n <\/header>

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A system for recording and approving purchases within companies. In accordance with the law and with adjustable approval processes….<\/p>\n <\/div><\/div><\/div><\/div><\/article>

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\n HelpDesk and ServiceDesk<\/a>\n <\/p>\n <\/header>

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Get a quality HelpDesk at an unbeatable price and process tickets with your left back. The REST API will take care of connecting to your…<\/p>\n <\/div><\/div><\/div><\/div><\/article> <\/div>\n <\/div>\n <\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Do you have service? Do you drive to clients? Our service system allows you to plan, keep track of services and routes. Work efficiently in SmartFP. <\/p>\n","protected":false},"author":4,"featured_media":0,"parent":5125,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-produkty","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","footnotes":""},"class_list":["post-5105","page","type-page","status-publish","hentry"],"yoast_head":"\nService system - SmartFP<\/title>\n<meta name=\"description\" content=\"Do you have service? Do you drive to clients? Our service system allows you to plan, keep track of services and routes. 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